VIDEO – Rudeness and Racial Slurs Fly at Shoppers Drug Mart


(BURNABY, BC) – A woman was upset and started throwing out racist slurs and being rude with employees at a Shoppers Drug Mart.
Allen Tseng posted the video to Facebook in which shows a woman raising her voice and being very rude while shouting racist words at an employee while a young boy was there.
“If you want to talk to me, you bring your manager here, you idiot, or go speak Chinese with your other staff and s***- talk me somewhere else,” she says. “Speak English in Canada.”.
This form of discrimination and disgusting behaviour happens all over Canada. Thunder Bay is often labelled as a “racist city”. A member of city council in Thunder Bay has said that Thunder Bay’s racial issues are not swept under the rug, but rather are being addressed publicly which has given the city a bad reputation. These issues happen everywhere.
Thunder Bay has taken steps to help fight back against racism such as the “report a racist encounter” hotline that is setup via 211.
“Saw this happen today at the Shoppers Drug Mart on Kingsway/McMurray. I just want to put this lady on blast for being extremely rude and racist. And hopefully show her there’s consequences to this type of behaviour. It’s sad to see this sort of racism still in 2019 and in Greater Vancouver, BC, and Canada” Allen said on Facebook.
Below is the video.


10 Replies to “VIDEO – Rudeness and Racial Slurs Fly at Shoppers Drug Mart”

  1. Lady you have your nerve calling them rude and yelling at them to shut – up and getting up in their faces the way you did. I really think you need to look in the mirror and see just who is being rude here. If you had an issue with the clerk, there are much better ways of handling situations and you need to learn them.

  2. Not condoning the actions of this rude customer but it would be helpful to understand what precipitated the piss fight. The most rude encounter I’ve every experienced was with a Chinese service woman. I had to call her manager to get her angry attitude under control.
    Asking for the manage was the right thing to do. However, her very rude conduct otherwise was unacceptable.

  3. I have an issue with these videos being shot mid scenario so to speak. We can’t see what happened prior to when the person started taping.. I don’t agree with making judgements on anyone without knowing the entire story. Unfortunately this kind of thing happens way too often

  4. It didn’t sound like it was racist really to me. I thought she was mad because they were talking about her to one another in Chinese and that’s what she was referring to. However she was very rude about how she handled it. But who knows what led up to this. Maybe she had a reason to be upset.

  5. live in Canada speak English ,/ French especially in the service industry . I recently walked out of lowes as two staff were speaking behind till in forgien langage in front of me . I will never return to a lowes ever . Want to live here fine , learn the language

  6. Very rude! If she did not understand the cashier she should have asked for the manager for assistance. On the other hand I can sympathize with the customer as it is so frustrating to try to have a conversation with someone who does not speak or want to learn our language! Signed “Experienced”

  7. Pino again, we don’t know what happened prior to the video being shot, and judging by the name of the person who shot that particular video , they were Asian as well .
    I don’t think it’s too much to ask that the clerk speak in English if she’s going to work in Canada especially if the conversation was of a condescending and rude nature which it very well could have been
    Don’t judge people before you know the entire story

    1. There’s no way anyone can justify the level of rudeness of that woman. It’s bad enough that there was a communications issue and if there was discussion in Chinese that the customer didn’t understand, she could have simply asked for the store manager to smooth the situation out. What she did was unnecessarily aggressive and threatening.
      On the other hand, I too would like to have seen what precipitated the argument in the first place. Not to justify the rudeness but to understand why the customer lost her sh!t.

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