U by Kotex Sleel Tampons Recalled
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(THUNDER BAY, ON) – Kimberly-Clark announced a voluntary product recall of its U by Kotex® Sleek® Tampons, Regular Absorbency, sold throughout the United States and Canada for a quality-related defect that could impact the performance of this product.

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The recall is limited to specific lots of U by Kotex® Sleek® Tampons, Regular Absorbency, that were manufactured between October 7, 2016 and October 16, 2018 and distributed between October 17, 2016 and October 23, 2018. Consumers can identify this product by looking for specific lot numbers found on the bottom of the package. Retailers have been alerted to remove the recalled lot numbers from shelves and post a notification in their stores.

No other U by Kotex-branded products are subject to this recall.

Kimberly-Clark has received reports from consumers of the U by Kotex® Sleek® Tampons, Regular Absorbency, unraveling and/or coming apart upon removal, and in some cases causing users to seek medical attention to remove tampon pieces left in the body. There also have been a small number of reports of infections, vaginal irritation, localized vaginal injury, and other symptoms.

Any consumer with the impacted U by Kotex® Sleek® Tampons, Regular Absorbency, in their possession should stop using the product immediately and promptly contact Kimberly-Clark’s Consumer Service team at 1-888-255-3499 between 7:30 a.m. – 7:00 p.m. Central Time, Monday through Friday, for information regarding this recall. Consumers who experience vaginal injury (pain, bleeding, or discomfort), vaginal irritation (itching or swelling), urogenital infections (bladder and/or vaginal bacterial and/or yeast infections), or other symptoms such as hot flashes, abdominal pain, nausea, or vomiting following use of the impacted product should seek immediate medical attention.

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U.S. health care professionals and consumers may report adverse reactions or quality problems they may experience using these devices to MedWatch: The FDA Safety Information and Adverse Event Reporting Program either online, by regular mail or by facsimile to 1-800-FDA-0178.

Canadian health care professionals and consumers may report device-related incidents directly to Health Canada by completing a Health Product Complaint Form online.

Kimberly-Clark announced a voluntary product recall of its U by Kotex® Sleek® Tampons, Regular Absorbency sold throughout the United States and Canada for a quality-related defect that could impact the performance of this product.

The recall is limited to specific lots of U by Kotex® Sleek® Tampons, Regular Absorbency that were manufactured prior to October 16, 2018. Please check your lot number above. No other U by Kotex® products are affected by this recall.

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How can I tell if my product is impacted by this recall?

Consumers can identify this product by looking for the specific lot numbers found on the bottom of the package. Scroll to the top of the FAQ’s for our lot number checker (Link at the bottom of this article). Alternatively, please promptly contact Kimberly-Clark’s Consumer Service team at 1-888-255-3499 regarding this recall.

Can you describe what the problem is with these tampons?

Kimberly-Clark has received reports from consumers of the U by Kotex® Sleek® Tampons, Regular Absorbency, unravelling and/or coming apart upon removal, and in some cases causing users to seek medical attention to remove tampon pieces left in the body. There also have been a small number of reports of infections, vaginal irritation, localized vaginal injury, and other symptoms.

To what part of the country was the product shipped? Which retailers received these products?

The product recall is specific to U by Kotex® Sleek® Tampons, Regular Absorbency sold in the U.S. and Canada and manufactured prior to October 16, 2018. This product was sold broadly across the U.S. and Canada. No other U by Kotex® products are affected by this recall.

May I continue to use my U by Kotex® Sleek® Super or Super Plus Tampons?

Yes. The product recall is specific to our U by Kotex® Sleek® Tampons, Regular Absorbency for a quality-related defect that could impact the performance of this product. No other U by Kotex® products are affected by this recall.

Does this recall extend to Puerto Rico or any U.S.Canadian territories?

If a consumer outside the U.S. and Canada has a product matching the lot codes in this recall, they should stop using the product immediately and promptly contact Kimberly-Clark’s Consumer Service team at 1-888-255-3499 regarding this recall. You can confirm if your product is included in this recall using our lot number checker at the top of this page.

What action is Kimberly-Clark taking to prevent this from happening in the future?

The safety of our consumers is our top priority. We are putting systems in place to prevent the occurrence of similar issues in the future.

What, if any, health risks are associated with these products if they are used by consumers? Have you received any notifications of any illnesses to date?

Kimberly-Clark has received reports from consumers of the U by Kotex® Sleek® Tampons, Regular Absorbency, unravelling and/or coming apart upon removal, and in some cases causing users to seek medical attention to remove tampon pieces left in the body. There also have been a small number of reports of infections, vaginal irritation, localized vaginal injury, and other symptoms. Consumers who experience vaginal injury (pain, bleeding, or discomfort), vaginal irritation (itching or swelling), urogenital infections (bladder and/or vaginal bacterial and/or yeast infections), or other symptoms such as hot flashes, abdominal pain, nausea, or vomiting following use of the impacted product should seek immediate medical attention.

Where do I return my product?

There is no need to return the product to a store. Please promptly contact Kimberly-Clark’s Consumer Service team at 1-888-255-3499 regarding this recall for further instructions. You can confirm if your product is included in the recall using the lot number checker at the top of this page. Any consumer with the impacted U by Kotex® Sleek® Tampons, Regular Absorbency in their possession should stop using the product immediately and promptly contact Kimberly-Clark’s Consumer Service team at 1-888-255-3499 for information regarding this recall.

https://www.ubykotex.com/en-us/recallfaq

Source: Kotex

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